Noticeboard

PLEASE DO NOT ATTEND THE SURGERY UNLESS REQUESTED BY A GP. IF YOU WISH TO SPEAK TO A GP PLEASE PHONE THE SURGERY AFTER 8.30AM AND ASK FOR A CALL BACK APPOINTMENT. PLEASE NOTE THE STAFF WILL ASK FOR A BRIEF DESCRIPTION WHY YOU WISH TO SPEAK TO GP AS CALLS ARE PRIORITISED BY GP.  THE PHONE LINES ARE VERY BUSY SO PLEASE KEEP TRYING.

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PLEASE ORDER PRESCRIPTIONS ONLINE VIA WEBSITE OR  BY PHONE 0141-561-6875 AND NOMINATE A PHARMACY TO COLLECT . NO PAPER PRESCRIPTION REQUESTS WILL BE ACCEPTED AT THE SURGERY



 

Patient Rights and Responsibilities

smiling_patientYou have the right to be treated with courtesy, dignity and respect.

It is your responsibility to extend the same courtesy and politeness to the practice team.

It is your responsibility not to misuse appointments that may be required for other patient.

You have the right to be informed if you will be kept waiting for more than thirty minutes past your appointment time.

It is your responsibility to inform us in advance if you are unable to keep your appointment or if you are going to be late

You have the right to request a home visit if your illness or infirmity renders you housebound.

It is your responsibility not to request a home visit unless it is strictly medically necessary.  Please note that your doctor has both the right and responsibility to make a final decision on whether a home visit will be made.



 
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